There’s a version of me I’ve been thinking about lately.
Earlier in my career, I was busy, very, very busy. I wore the busyness like it was proof of something. First in, last out, always available, never dropped a ball. I told myself I was being reliable. I told myself I was building a reputation.
What I was actually doing was hiding.
What “yes” was protecting me from
Here’s the thing about always saying yes: it feels like strength, but it’s often fear wearing a productive mask.
If I said yes to everything, I never had to confront what happened if I said no. I never had to find out whether people valued me for what I contributed, or just for the fact that I showed up and absorbed whatever needed absorbing. Saying yes kept the question from being asked.
It also kept me busy enough that I didn’t have to sit with anything uncomfortable. There’s a particular kind of exhaustion that functions like anaesthetic. When you’re running that hard, you don’t have the bandwidth to feel the things that might slow you down. You can defer the harder questions almost indefinitely. Almost.
The afternoon someone saw through it
My manager called me in one afternoon and said things I had not let myself think.
“You’re tired. You’re missing delivery dates. And the quality has dropped off.”
I defended myself immediately. Of course I did. I told her how hard I was working, how much I had on my plate, how I was trying to do right by everyone. I was explaining my inputs, because I didn’t want to look at my outputs.
She listened. And then she said something that I’ve turned over a hundred times since.
“The business responds to pain, not pleasure.”
What she meant, professionally, was that by covering everything, I was hiding a capacity problem from the organization. No dropped balls meant no visible evidence that I was underwater. Which meant no case for more support.
But the thing is, the same sentence applied to me personally. By covering everything, by never letting anything drop, I was hiding my own state from myself. I had no evidence I needed help. I had no case to make for slowing down. Every yes was a way of telling myself: I’m fine, I’ve got this, keep going.
I didn’t have it. I wasn’t fine. I just hadn’t let myself know that yet.
What being seen actually felt like
It’s a strange thing, being seen clearly by someone who isn’t alarmed by what they see.
She wasn’t disappointed in me. She wasn’t writing me off. She was concerned for me, and just telling me the truth about what she could observe, and trusting me to do something with it. That’s rarer than it sounds. Most of the time, when we’re struggling, the people around us either don’t notice, or they notice and don’t say anything because it’s awkward, or they say something but in a way that makes you feel like a problem to be managed.
She did none of that. She just told me what she saw, said what she thought it meant, and then waited.
I didn’t know how to respond at the time. I went home and felt a mixture of embarrassment and something else I couldn’t name. It took me a while to recognize it as relief.
Someone had noticed. And the world hadn’t ended.
The thing underneath the yes
I think a lot of people who over-commit are doing what I was doing: using output as a measure of worth.
If I produce enough, I am enough. If I’m needed, I matter. If I never drop anything, no one can question whether I should be here.
The problem with this equation is that it has no ceiling.
There’s no amount of output that finally settles the question. The underlying fear doesn’t get resolved by more delivery, it just gets deferred. And the deferral gets more expensive over time, because you’re spending more and more energy on the performance of being fine, with less and less left for actual work, actual thinking, actual presence.
At some point, the math catches up.
What I learned to do differently
She gave me a professional tool that day, something about trade-offs and having honest conversations about capacity. I wrote about that part on PMM Kickstarter, because it has real practical application. But the personal shift mattered more.
The personal shift was this: I started paying attention to what the yes was for.
Sometimes yes is genuine. You have the capacity, you want to do it, it matters, you say yes. That’s fine.
But when yes is a reflex, when it happens before you’ve even checked whether you have the room for it, that’s worth a moment. Because that yes is usually not about the task, it’s about something older, something that you decided, at some point, that being needed was the safest way to be.
It’s worth asking what question you’re trying to answer with all that output.
And it’s worth letting someone see you before you’ve got it all together.
Most of us are more tired than we let on. The relief of having someone notice isn’t weakness. It’s the beginning of something more honest.
Adam